MD Labs Online Services

Overview

MD Labs Online Services represents an effort to provide the perfect companion to the products released by MD Labs.

This companion comes in the shape of a responsive website, that will collect and display data from in-world products, allowing user to interact with them as well. MD Labs Online Services is totally free and without any hidden costs, available for anyone who purchased one of the compatible products listed below:

Depending on the product, different features, data and interaction will be available. In many cases user will be able not only to view the data collected in-world, but also interact with the product directly from the website, without any intervention in-world.

Lastly, the website have been designed to be easy to use, light and flexible, able to adapt automatically to every kind of displays, from desktop to laptops, from smartphones to tablets; this way user will always be able to login independently from the device used and enjoy the experience.


Initial setup

In order to be able to login and take advantage of the features provided by MD Labs Online Services, user is asked to complete the setup process in order to register the user account and activate the purchased product.

The few steps required are very quick and easy to perform and the only tool required is the Online Service HUD that is provided with the product purchased.

MD Labs Online Services HUD
MD Labs Online Services HUD

Once wear the HUD the menu will drive the user through the simple steps required.


Account registration & product activation

! IMPORTANT: the user account is unique for all products working with the MD Labs Online Services website. This means the registration process is only required at the first time; if other products compatible with the MD Labs Online Services are purchased, these will be automatically activated and the user will be able to login using the account already created.

In order to start the account registration process, the user will have click on the “SET PASSWORD” link on HUD; a dialog menu will appear and the user will have to click on the “REGISTER” button. At this point the user will be asked to submit a password for the Online Services account: this password can’t be blank and it will be used – along with the avatar name – to login the Online Services website. Submitting a valid password will create the account and automatically activate the product, finishing the setup.

! IMPORTANT: password can be changed anytime using the “change password” feature available on the Online Service Manager.

At this point, the setup process is completed, and the user can log in the MD Labs Online Services website.


Login and utilisation

To login, user will have to go to the page of MD Labs Online Services and provide the Second Life avatar name or key (UUID) and the password chosen in the account registration step.

MD Labs Online Services login page (click to enlarge)
MD Labs Online Services login page (click to enlarge)

Once successfully log in, the Online Services home page will open and the user will find the products activated for Online Services under the “Product” drop down list, on the top of the home page, like shown below:

MD Labs Online Services home page (click to enlarge)
MD Labs Online Services home page (click to enlarge)

Change/reset password

To change or reset the MD Labs Online Services’s password, the user has two different options: from the Online Services website or through the MD Labs Online Services HUD.

To change password from the MD Labs Online Services website, the user has to perform the login and reach the ‘Account settings’ panel on the right side of the Home. A ‘change password’ link is present to start the procedure.

MD Labs Online Services home page - change password (click to enlarge)
MD Labs Online Services home page – change password (click to enlarge)

If for some reason the user is unable to login the MD Labs Online Services website, a second option to change or reset the password consist in wearing the MD Labs Online Services HUD that is included with the product purchased. Once the HUD is on, simply clicking to the “SET PASSWORD” link will lead the user to the password change procedure.

MD Labs Online Services HUD
MD Labs Online Services HUD

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